Roto-Rooter Plumbers pledges to its employees that as long
as the affairs of this Company are in our hands, the following
principles will govern our actions with employees. Roto-Rooter
Plumbers employees and their welfare are very important to the
success of our Company. Our long-range objective is the continuous
development of a growing and prospering business through which
both the employees and the Company will benefit. Every employee
is considered a member of our Company team. Our success as a
Company is built on the recognition of the skills and efforts
made by each employee. It is our policy to work with all members
of our team in a fair and friendly manner and to treat each
team member with dignity and respect.
Roto-Rooter Plumbers has a long heritage of continually striving
to satisfy our customer expectations and to improve our service
quality. Our vision is to be recognized as Wichita's preferred
plumbing, sewer and drain service Company whose good name is
held in high esteem by customers and employees because of our
outstanding service to God and community! All employees have
a shared responsibility in helping our Company attain this vision.
Together, we are on a journey of continuous quality improvement
in how we do all aspects of our business. By adopting continuous
quality improvement as the way we will do business, Roto-Rooter
Plumbers has signaled to its employees and customers that we
intend to stay in business! We plan to grow our business and
provide secure jobs for each of our employees. Year after year,
however, our competition will continue to get stronger. Therefore,
year after year Roto-Rooter Plumbers has got to get a little
better - or one day we will not be number one.
The management of Roto-Rooter Plumbers will work continually
for the benefit of our present and prospective customers as
well as our employees to improve the competitive position of
our Company. This will enable us to provide excellent jobs for
our team members. General conditions such as safety, cleanliness,
and employee accommodations will be evaluated periodically for
possible improvement and will always compare favorably with
good industry practice. We will be pleased to meet with any
employee to discuss suggested improvements in working conditions.
We will devote our best effort to conducting a prosperous business
within which will prevail an atmosphere of harmony with opportunity
for all employees of Roto-Rooter Plumbers.
Wanda N. Farmer
President and Chief Executive Officer
P&W, Inc. dba Roto-Rooter Plumbers
